Services

Contact the ADRC and you’ll be connected to friendly, knowledgeable specialists ready to serve you. With many years of experience researching and coordinating local private and public resources, they provide unbiased information about the resources available.

For your safety and that of our staff, during the pandemic we are providing support by phone, virtual computer meetings and e-mail. When you call toll-free 1-888-538-3130 or submit a request through our Contact Us form we'll get you to the right office.

ADRC services are always free and confidential.

Get Unbiased Information to Make Your Decisions

A variety of specialists provide support for no charge.

You can learn about local services and resources to match your needs, including:

  • Abuse, neglect and financial exploitation

  • Adaptive equipment

  • Assisted living and nursing homes

  • Benefit checkup

  • Breaks for caregivers (respite)

  • Employment, vocational services, volunteer work

  • Financial assistance

  • Getting rides

  • Health insurance options

  • Health and wellness

  • Home modifications, safety and maintenance

  • Housing, including subsidized and low income housing

  • Housekeeping and chore services

  • In-home care

  • Legal issues

  • Long term care options

  • Mental health, alcohol and drug abuse, crisis intervention

  • Nutrition, home delivered meals

  • Transportation

Once you have the information you need, you make the decisions about how to live. Those decisions are very personal and the ADRC can help you sift through the resources, but does not make recommendations. You can even choose to remain anonymous.

Learn How Our Specialists Can Help You

Information and Assistance Specialists

Are professionals who provide support to all adults regarding the needs of persons with disabilities, older adults and their caregivers. They take the time to get to know your situation, help you explore what programs or services meet those needs, and collaborate with you and your support network on next steps. Information and assistance specialists also conduct functional screens which assess your needs and determine functional eligibility for long-term care.

Elder Benefit Specialists

Are professionals who help people ages 60+ navigate both private and public benefits, including Medicaid, Social Security, Medicare, prescription plans and more. From October 15th to December 7th, they have a focus on Medicare Open Enrollment .


Dementia Care Specialist

Our professional provides education and support about Alzhemier's and other forms of dementia to individuals, families, caregivers and the community. Learn more about services offered by our dementia care specialist.

Disability Benefit Specialists

Are professionals who serve people ages 17 1/2 - 59 who have a disability. They help with questions related to employment, Social Security, Medicare, health insurance, and other public and private benefits for adults with disabilities.

In addition, our Veteran’s Services officers work closely with ADRC staff to coordinate benefits, care and support for those covered by Veteran’s Assistance programs. To directly contact Veteran's Services, call (715) 537-6290.

If you are deaf, hard of hearing, deaf-blind, or use American Sign Language, please view information regarding the Aging and Disability Resource Center and the services it provides in this accessible format. If you need help with your benefits contact us or the Deaf Disability Benefit Specialist at the Office for the Deaf and Hard of Hearing Office at 262-347-3045 Videophone/Telephone.

For information about Aging and Disability Resource Center Services for Tribal Members, please visit the Wisconsin Department of Health Services